Privacy Policy for Botanica and its affiliated Website Botanicabylou.com
Effective Date: November 13, 2024
At Botanica and botanicabylou.com, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, shop for our products, or interact with our services. By using our website, you agree to the terms of this Privacy Policy.
Please read this Privacy Policy carefully. If you do not agree with our practices, please do not use our website or purchase our products.
- Information We Collect
We collect both personal and non-personal information to provide, improve, and personalize your experience on our website. The information we collect includes:
Personal Information:
- Name
- Email address
- Mailing address
- Phone number
- Payment details (credit card, debit card, PayPal, etc.)
- Account login details (if applicable)
Non-Personal Information:
- Browser type
- IP address
- Geographical location
- Device type
- Pages viewed and actions taken on the website
- Cookies and tracking technologies
- How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfill orders, including shipping and billing
- To provide customer service and support
- To improve our website, products, and services
- To send order confirmations, updates, promotions, and marketing communications (with your consent)
- To personalize your shopping experience and tailor content to your preferences
- To comply with legal obligations or enforce our terms and policies
- Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies (e.g., web beacons, pixels) to enhance your user experience. Cookies are small data files that are placed on your device to track your preferences and activity on our site.
You can adjust your browser settings to block or delete cookies, but please note that some website features may not function correctly without them.
- Data Sharing and Disclosure
We will not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who assist us with website hosting, payment processing, shipping, marketing, or other services.
- Legal Requirements: We may disclose your information if required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.
- Business Transfers: If our company is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
- Data Security
We take reasonable precautions to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no data transmission over the internet or method of electronic storage can be guaranteed to be 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
- Your Rights and Choices
You have the following rights regarding your personal information:
- Access and Update: You can access and update your personal information by logging into your account or contacting us.
- Opt-out of Marketing Communications: You can opt-out of receiving marketing emails by following the unsubscribe instructions in any marketing email we send or by contacting us directly.
- Delete or Limit Use of Your Information: You may request that we delete or restrict the use of your personal information, subject to certain legal limitations.
- Data Portability: You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format.
To exercise these rights, please contact us using the contact information provided below.
- Children’s Privacy
Our website and services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe we have collected information from a child, please contact us, and we will take steps to delete that information.
- Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites before providing them with your personal information.
- International Transfers
If you are accessing our website from outside the United States, please note that your information may be transferred, stored, and processed in the country where you are accessing our website from and where data protection laws may differ from those in the United States.
- Changes to This Privacy Policy
We may update or modify this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will update the “Effective Date” at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
- Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Botanica
info@botanicabylou.com
We will get back to you within one business day.
By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described above.
